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Emergency /After Hours Repair Information


Emergency Repairs

++ Please note that our office will be closed from Friday 23rd December 2016 and will re-open on Tuesday 3rd January 2017. For emergency repairs during this period please check that your request falls in to the Emergency category below and then call the appropriate contact. Please email repairs@rwebay.com.au  if it is a non urgent repair during this time and we will have it attended to when the office re-opens .  

Please use the Repair request Form on this site to notify us of any maintenance/repairs that are not Urgent or an emergency. In the case of an emergency the below numbers can be contacted after hours. Please also notify our office of this situation by emailing repairs@rwebay.com.au

What is considered an Emergency repair?

  • Burst hot water service
  • Broken or blocked toilet (if a second toilet is not available)
  • Serious roof leak
  • Gas leak
  • Dangerous electrical fault
  • Flooding or serious water damage
  • Serious storm or fire damage
  • Failure or breakdown of any essential service provided by your landlord or agent such as Hot Water Service.
  • Failure or breakdown of the gas, electricity or water supply
  • Any fault or damage in the premises that makes the premises unsafe or insecure
  • Burst Pipe

Contacts in case of emergency/after hours repair

Plumbing Australian Hot Water repairs 13 21 13
Eastern Suburbs Emergency Plumbing  0410 522 799
 Electrician  David Jones electrics  9519 8245
AusGrid Emergency 24 Hour Service 131 388
Edgecliff Electrics 9363 1234
Locksmith East Sydney Locksmiths 0433543277
Bells Locksmiths 9357 2333
Carpet cleaning Bright Carpet cleaning 0410953794

Lock outs

If after hours access is required due to a lock out or lost keys , please contact the above locksmiths. Please note that after hours access will be at the cost of the occupant and not the owner/agent.


Office Hours

Monday – Friday 8.30am to 5.30pm
Saturday 8.30am to 2.00pm


Connection of telephone, gas and electricity is the responsibility of the incoming tenant.

Telephone ( Telstra ) 132 200
Gas ( AGL ) 131 606
Electricity (Energy Aus) 131 535


Please contact our office on 8356 2700 or email to repairs@rwebay.com.au. A voice message can also be left on our system after hours.