Emergency / After Hours Repair Information

Emergency Repairs

PLEASE NOTE THAT OUR OFFICE WILL BE CLOSED FOR CHRISTMAS /NEW YEAR PERIOD FROM 24TH December & RE-OPEN MONDAY 5TH JANUARY 2025

Please use the Repair request link below to notify us of any maintenance/repairs

PLEASE CLICK HERE TO LOG A REPAIR/MAINTENANCE REQUEST

In the case of an immediate EMERGENCY the below numbers can be contacted after hours. Alternatively please use the above link & select the EMERGENCY option when registering.

What is considered an Emergency repair?

• Burst hot water service
• Broken or blocked toilet (if a second toilet is not available)
• Serious roof leak
• Gas leak
• Dangerous electrical fault
• Flooding or serious water damage
• Serious storm or fire damage
• Failure or breakdown of any essential service provided by your landlord or agent such as Hot Water Service.
• Failure or breakdown of the gas, electricity or water supply
• Any fault or damage in the premises that makes the premises unsafe or insecure
• Burst Pipe

Contacts in case of emergency/after hours repair

Lock outs

If after hours access is required due to a lock out or lost keys , please contact the above locksmiths. Please note that After Hours or Holiday season access will be at the cost of the occupant and not the owner/agent.

Office Hours

Services

Connection of telephone, gas and electricity is the responsibility of the incoming tenant.

Contacts

PLEASE CLICK HERE TO LOG A REPAIR/MAINTENANCE REQUEST

Please contact our office on 8356 2700 or email to reception@rwebay.com.au. A voice message can also be left on our system after hours.