Emergency Repairs
Please use the Repair request Form on this site to notify us of any maintenance/repairs that are not Urgent or an emergency. In the case of an emergency the below numbers can be contacted after hours. Please also notify our office of this situation by emailing reception@rwebay.com.au
What is considered an Emergency repair?
- Burst hot water service
- Broken or blocked toilet (if a second toilet is not available)
- Serious roof leak
- Gas leak
- Dangerous electrical fault
- Flooding or serious water damage
- Serious storm or fire damage
- Failure or breakdown of any essential service provided by your landlord or agent such as Hot Water Service.
- Failure or breakdown of the gas, electricity or water supply
- Any fault or damage in the premises that makes the premises unsafe or insecure
- Burst Pipe
Contacts in case of emergency/after hours repair
| Plumbing | Australian Hot Water repairs | 13 21 13 |
| Eastern Suburbs Emergency Plumbing | 0410 522 799 | |
| Electrician | Mr Electrix | 0423 005 599 |
| AusGrid Emergency 24 Hour Service | 131 388 | |
| General Repairs | Metrohandi – Handyman | 0416 125 717 |
| Locksmiths | East Sydney Locksmiths | 0433 543 277 |
| Bells Locksmiths | 0415 967 038 | |
| Carpet cleaning | Bright Carpet cleaning | 0410 953 794 |
Lock outs
If after hours access is required due to a lock out or lost keys , please contact the above locksmiths. Please note that after hours access will be at the cost of the occupant and not the owner/agent.
Office Hours
| Monday – Friday | 8.30am to 5.30pm |
| Saturday | 8.30am to 1.00pm |
Services
Connection of telephone, gas and electricity is the responsibility of the incoming tenant.
| Telephone | ( Telstra ) | 132 200 |
| Gas | ( AGL ) | 131 606 |
| Electricity | (Energy Aus) | 131 535 |
Contacts
Please contact our office on 8356 2700 or email to reception@rwebay.com.au. A voice message can also be left on our system after hours.